balancemethodnotebook.com
Last Updated: May 15, 2026
| Company | V.O.F. Zusanli |
|---|---|
| Address | Coupl'voie 85 bus 102, 9600 Ronse, Belgium |
| VAT | BE 1018.656.584 (Small Enterprise - VAT Exempt, SME Scheme) |
| info@drtanbalancemethod.com | |
| Website | balancemethodnotebook.com |
Please read these Terms of Service carefully before purchasing or using any product on this website. By completing a purchase, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, do not proceed with your purchase.
1.1 "Seller" refers to V.O.F. Zusanli, the operator of balancemethodnotebook.com and seller of the Product.
1.2 "Customer" refers to any natural person or legal entity that purchases the Product via this website. By placing an order, the Customer warrants that they are acting in a professional capacity (B2B) as a healthcare professional or practitioner in a related field.
1.3 "Product" refers to the Balancemethod Notebook, a digital e-book (PDF or equivalent format) delivered electronically.
1.4 "Agreement" refers to the contract formed between the Seller and the Customer upon successful completion of the purchase process and receipt of payment.
1.5 These Terms apply to all offers, orders, and agreements between the Customer and the Seller. No other terms and conditions apply unless expressly agreed to in writing by the Seller.
1.6 Professional use only. This website and its Product are exclusively directed at healthcare professionals and practitioners in related fields. The Product is not intended for consumers purchasing for personal, family, or household purposes. Customers purchasing the Product acknowledge and confirm they are doing so in the course of their professional activity.
2.1 The Product is a digital e-book titled Balancemethod Notebook. All product descriptions, previews, and specifications on the website are provided for informational purposes. The Seller reserves the right to update or modify the content of future editions.
2.2 The Agreement is formed at the moment the Customer successfully completes the checkout process and payment is confirmed. The Seller will send an order confirmation and download link to the email address provided by the Customer.
2.3 The Seller reserves the right to refuse or cancel any order at its sole discretion, including in cases of suspected fraud, incorrect pricing, or unavailability. In such cases, any payment received will be refunded in full.
Important Notice: In accordance with applicable distance selling legislation (EU Directive 2011/83/EU and Belgian Book VI of the Code of Economic Law), the right of withdrawal (14-day cancellation right) does not apply to digital content that is not supplied on a tangible medium where delivery has begun with the Customer's prior express consent and acknowledgement that the right of withdrawal is thereby lost. By completing your purchase and accessing the download, you expressly consent to immediate delivery and acknowledge that your right of withdrawal is waived from that moment.
3.1 All prices are displayed in Euros (EUR) and are inclusive of any applicable charges. V.O.F. Zusanli operates under the Belgian Small Enterprise VAT Exemption Scheme (SME Scheme / Article 56bis Belgian VAT Code), meaning VAT is not charged on sales. No VAT invoice will be issued.
3.2 Payment must be made at the time of purchase via the payment methods available on the website, including but not limited to Stripe and Mollie. The Product will only be delivered after full payment has been successfully processed.
3.3 The Seller does not store credit card or bank details. All payment transactions are handled securely by the respective payment processors, each of which operates under their own terms and privacy policies.
3.4 In the event of a failed, disputed, or reversed payment, the Seller reserves the right to revoke access to the Product immediately and pursue recovery of the outstanding amount.
4.1 Upon successful payment, the Customer will receive a download link or access credentials via the email address provided at checkout, typically within minutes. Delivery is facilitated through third-party digital delivery platforms (E-junkie / DPD).
4.2 The Customer is solely responsible for ensuring they have the necessary software, hardware, and internet connection required to access and use the Product (e.g. a PDF reader).
4.3 Download links may have an expiry period or a limited number of download attempts. If the Customer experiences technical difficulties accessing the Product, they must contact the Seller at info@drtanbalancemethod.com within 7 days of purchase.
4.4 The Seller is not responsible for delivery failures caused by incorrect email addresses provided by the Customer, spam filters, or technical issues outside the Seller's control.
5.1 All intellectual property rights in and to the Product, including but not limited to the text, images, illustrations, layout, video content, graphic design, and any other materials (collectively, the "Content"), are the exclusive property of V.O.F. Zusanli or its licensors and are protected by Belgian and international copyright law.
5.2 Upon purchase, the Customer is granted a limited, non-exclusive, non-transferable, non-sublicensable personal professional licence to access and use the Product solely for their own professional practice. This licence does not transfer ownership of any intellectual property rights to the Customer.
5.3 The following acts are strictly prohibited without the prior written consent of the Seller:
5.4 The Seller reserves the right to pursue all available legal remedies, including claims for damages and injunctive relief, in the event of any infringement of its intellectual property rights.
6.1 The Product is intended exclusively as an informational and professional reference tool for qualified healthcare practitioners. It does not constitute medical advice, diagnosis, or treatment. The application of any methods, techniques, or information described in the Product is carried out entirely at the Customer's own professional risk and judgment.
6.2 To the fullest extent permitted by applicable law, the Seller shall not be liable for any direct, indirect, incidental, consequential, or special damages of any kind arising out of or in connection with the use of or reliance on the Product or the website, including but not limited to loss of revenue, loss of data, personal injury, or patient harm.
6.3 The Seller makes no representations or warranties, express or implied, regarding the accuracy, completeness, suitability, or fitness for a particular purpose of the information contained in the Product..
6.4 Medical and clinical responsibility for the treatment of patients remains at all times with the Customer as the licensed professional. The Seller accepts no liability in connection with any clinical decisions made by the Customer.
6.5 The Seller's total liability to the Customer for any claim arising under or in connection with these Terms shall in no event exceed the amount paid by the Customer for the Product.
7.1 Due to the digital nature of the Product, all sales are generally final once the download has been accessed or delivery has been initiated.
7.2 Notwithstanding the above, the Seller will consider refund requests on a case-by-case basis in the following exceptional circumstances:
7.3 Refund requests must be submitted in writing to info@drtanbalancemethod.com within 7 days of the purchase date, with a clear description of the issue. The Seller will respond within 10 business days.
7.4 The Seller does not offer refunds based on dissatisfaction with the content, change of mind, or failure to read the product description prior to purchase.
8.1 The Seller processes personal data in accordance with applicable data protection law, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Belgian Data Protection Act of 30 July 2018.
8.2 By purchasing the Product, the Customer acknowledges that their personal data (name, email address, billing address) will be processed for the purposes of order fulfilment, customer communication, and compliance with legal obligations.
8.3 Full details of how we collect, use, store, and protect personal data, as well as the rights available to data subjects, are set out in our Privacy Policy, available at balancemethodnotebook.com. The Privacy Policy forms an integral part of these Terms.
9.1 The Seller endeavours to maintain the availability of the website and digital delivery infrastructure, but does not guarantee uninterrupted or error-free access.
9.2 The Seller reserves the right to temporarily suspend the website or delivery systems for maintenance, updates, or security purposes, with or without prior notice.
9.3 The Seller shall not be liable for any loss or inconvenience resulting from temporary unavailability of the website or delivery platforms.
10.1 The Seller reserves the right to amend these Terms at any time. Updated Terms will be published on the website with a revised "Last Updated" date. Continued use of the website following publication of changes constitutes acceptance of the revised Terms.
10.2 For existing customers, the Terms in effect at the time of purchase apply to that transaction. Any material changes will not apply retroactively to completed purchases.
11.1 The website is accessible globally. Customers purchasing from outside Belgium acknowledge that the Product is provided from Belgium and that Belgian law governs the transaction, subject to any mandatory consumer protection provisions that may apply in their jurisdiction.
11.2 The Seller makes no representations that the Product or the website complies with the laws of any jurisdiction outside Belgium. Customers are responsible for ensuring that their use of the Product complies with all applicable local laws and professional regulations in their country.
| Region | Relevant Framework | Notes |
|---|---|---|
| European Union / EEA | EU Consumer Rights Directive 2011/83/EU; GDPR | Right of withdrawal waived for digital content upon delivery (see Art. 2) |
| United Kingdom | Consumer Contracts Regulations 2013; UK GDPR | Same digital content withdrawal waiver applies |
| United States | Varies by state (e.g. California CCPA/CPRA) | No VAT; California privacy rights honoured per Privacy Policy |
| Australia | Australian Consumer Law | Statutory guarantees may apply; contact us for queries |
| All other regions | Belgian law governs, local mandatory rules respected | Customers responsible for local compliance |
12.1 These Terms and all agreements between the Seller and the Customer are exclusively governed by Belgian law, without prejudice to any mandatory provisions of the law of the Customer's country of residence that may offer stronger protection.
12.2 Any disputes arising from or in connection with these Terms or the Agreement shall be submitted exclusively to the competent courts of the judicial district of Oost-Vlaanderen, Belgium, subject to mandatory jurisdictional rules applicable in the Customer's jurisdiction.
12.3 Before initiating legal proceedings, the parties agree to attempt to resolve any dispute amicably by contacting the Seller at info@drtanbalancemethod.com. The Seller will endeavour to respond within 10 business days.
12.4 Customers in the European Union also have the right to use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
13.1 Entire Agreement. These Terms, together with the Privacy Policy and any order confirmation, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior communications, representations, or agreements.
13.2 Severability. If any provision of these Terms is held to be invalid or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
13.3 No Waiver. Failure by the Seller to enforce any provision of these Terms shall not constitute a waiver of the Seller's right to enforce that provision in the future.
13.4 Assignment. The Customer may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Seller. The Seller may assign its rights and obligations to a successor entity without the Customer's consent.
13.5 Language. These Terms are drafted in English. In the event of any discrepancy between an English version and any translation, the English version shall prevail.
For any questions, complaints, or requests relating to these Terms, please contact:
| Company | V.O.F. Zusanli |
|---|---|
| info@drtanbalancemethod.com | |
| Address | Coupl'voie 85 bus 102, 9600 Ronse, Belgium |
| Website | balancemethodnotebook.com |
These Terms of Service were last updated on May 15, 2026. Please check this page regularly for any updates.
By purchasing our Product, you confirm that you have read and agreed to these Terms.