Privacy Policy - V.O.F. Zusanli


Privacy Policy


V.O.F. Zusanli



balancemethodnotebook.com

Last Updated: March 7, 2026



1. Introduction



This Privacy Policy describes how V.O.F. Zusanli ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from balancemethodnotebook.com (the "Site"). As a global provider of digital products, we are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA/CPRA) in the United States, and other international data protection standards.



2. Identity of the Data Controller



The entity responsible for processing your data is:







Company
V.O.F. Zusanli




Address
Coupl'voie 85 bus 102, 9600 Ronse, Belgium




VAT Number
BE 1018.656.584 (Small Enterprise - Exempt from VAT)




Email
info@drtanbalancemethod.com







For all privacy-related requests, questions, or complaints, you may contact us directly at the email address above.



3. Personal Information We Collect



We collect information directly from you and automatically through your interaction with the Site:



    

  • Order and Fulfillment Information: Name, billing address, and email address provided during the purchase of an e-book.
    • 

  • Payment Information: Payments are processed via third-party providers (Stripe/Mollie). We do not store credit card details; we only receive transaction confirmations and IDs.
    • 

  • Marketing and Communication: Email address and preferences provided via newsletter subscriptions or contact forms.
    • 

  • Technical and Analytical Data: IP addresses, browser types, and navigation patterns collected via cookies and tracking tools like Metricool and Google Search Console.
    • 



4. Legal Basis for Processing



We process your data under the following legal frameworks:



    

  • Contractual Necessity: To deliver the e-book and manage your purchase.
    • 

  • Legal Obligation: To comply with Belgian accounting laws for small enterprises.
    • 

  • Consent: For marketing communications and newsletters (withdrawable at any time).
    • 

  • Legitimate Interests: For website optimization, fraud prevention, and security. We have assessed that these interests are proportionate and do not override the rights and freedoms of the individuals concerned. Specifically: website analytics help us improve the user experience for our visitors, and fraud prevention protects both our customers and our business from unauthorized transactions. You have the right to object to processing based on legitimate interests at any time (see Section 8).
    • 



5. Cookies and Tracking Technologies


What are cookies?



Cookies are small text files placed on your device when you visit our website. We use cookies and similar technologies to make our site function correctly and to understand how visitors use it.



Categories of cookies we use






Category
Purpose
Examples
Consent required?




Strictly necessary
Core website functionality (e.g. shopping cart, security)
Webstarts session cookies
No




Analytical / performance
Understanding how visitors interact with the site (page views, traffic sources)
Metricool, Google Search Console
Yes




Marketing
Measuring the reach of our content and campaigns
Metricool
Yes








Your choices



When you first visit our website, you will be presented with a cookie banner allowing you to accept or refuse non-essential cookies. You may change your preferences at any time via the cookie settings link in the footer of our website. You can also manage cookies directly in your browser settings. Please be aware that refusing certain cookies may affect the functionality of the website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.



6. Third-Party Service Providers (Data Processors)



To provide our services globally, we share data with the following trusted partners. We have concluded a Data Processing Agreement (DPA) with each of these processors as required by Article 28 of the GDPR, ensuring they process your data only on our documented instructions and in accordance with applicable data protection law.







Processor
Purpose
DPA in place




E-junkie / DPD (getdpd.com)
Digital product delivery
Yes




Stripe
Payment processing
Yes (Stripe DPA)




Mollie
Payment processing
Yes (Mollie DPA)




Encharge
Email automation and newsletters
Yes




Lucy
Invoicing
Yes




Yuki
Accounting platform
Yes




Webstarts
Website hosting
Yes




Metricool
Analytics and social media metrics
Yes




Google Search Console
Website performance and search analytics
Yes (Google DPA)








7. International Data Transfers



Since we use service providers based in the United States (such as Stripe, Encharge, and DPD), your data may be transferred outside the European Economic Area (EEA). We ensure these transfers are lawful by relying on Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework.



8. Regional Rights and Compliance


A. European Union & UK (GDPR)



Residents of the EEA and UK have the right to:



    

  • Access obtain a copy of the personal data we hold about you. Rectification - have inaccurate data corrected.
    • 

  • Erasure ("right to be forgotten") - request deletion of your data where there is no overriding legal basis for retention.
    • 

  • Restriction ask us to limit how we use your data in certain circumstances.
    • 

  • Data portability - receive your data in a structured, machine-readable format.
    • 

  • Object object to processing based on legitimate interests or for direct marketing purposes.
    • 

  • Withdraw consent - where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
    • 




To exercise any of these rights, please contact us at info@drtanbalancemethod.com. We will respond within 30 days. You may also lodge a complaint with the Belgian Data Protection Authority (GBA): www.gegevensbeschermingsautoriteit.be.



B. United States (CCPA/CPRA)



We do not sell your personal information. Residents of California and other states with similar privacy laws have the right to request access to their data, request deletion, and opt-out of marketing without discrimination.



C. Worldwide



Regardless of your location, we apply high-level security measures and transparency regarding your data. We honor "Do Not Track" signals and provide easy "Unsubscribe" options in all marketing communications.



9. Data Retention






Category
Retention period
Legal basis




Financial records (invoices, transactions)
7 years
Belgian accounting law




Marketing/newsletter data
Until unsubscription
Consent




Contact form inquiries
Up to 2 years
Legitimate interests








10. Security



We implement appropriate technical and organizational measures to protect your data, including SSL encryption and restricted access to our administrative platforms via Two-Factor Authentication (2FA).



11. Data Breach Notification



We maintain internal procedures to detect, investigate, and report personal data breaches. In the event of a breach that is likely to result in a risk to your rights and freedoms:



    

  • We will notify the Belgian Data Protection Authority (GBA) within 72 hours of becoming aware of the breach, in accordance with Article 33 of the GDPR.
    • 

  • Where the breach is likely to result in a high risk to you personally, we will also notify you directly without undue delay, in accordance with Article 34 of the GDPR.
    • 

  • Such notification will describe the nature of the breach, the likely consequences, and the measures we have taken or propose to take to address it.
    • 




If you believe that a breach involving your personal data has occurred, please contact us immediately at info@drtanbalancemethod.com.



12. Contact Us






Company
V.O.F. Zusanli




Email
info@drtanbalancemethod.com




Address
Coupl'voie 85 bus 102, 9600 Ronse, Belgium